January 17, 2019

This Week’s Success Story: Parental Sponsorship Refused in Error

Recently we had a consultation with a client who had filed an application to sponsor their parents.  Unexpectedly, they received a refusal letter from Immigration Refugee and Citizenship Canada (IRCC). The application of their parents was refused for allegedly them not providing the required documents.

The sponsors were really desperate and did not know what to do, because, according to their account, they had provided the requested documents on time, not once, but twice.

The sponsors and applicants retained our firm to help them with the application. We reviewed all the documents and realized that IRCC made a mistake in refusing the application, as the documents were submitted to them.

We wrote a reconsideration letter to the visa office, supported by the evidence we gathered that in fact the documents had been submitted and the acknowledgments of receipt were sent to the applicants.

Within a few days, the visa office wrote to us that they would re-open the file and continue processing the application. At the same time, they requested additional documents. The clients were very happy about the outcome of their case.